We want you to be happy! If there is a problem with your order, please use our 'Contact us' form here or get in touch with us at support@shop.olivemagazine.com and include your order number.
Most products have a 14 day no quibble returns and refund policy, except highly perishable items (like cheese and fresh fish), which are subject to the discretion of the merchant.
If your item arrived damaged, please send us photos of this along with your query, as this is a requirement for the merchants' refund process.